PRIVACY POLICY:

Last Updated: October 20, 2026:

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This Privacy Policy describes how Shaun Charles Med Spa ("we," "us," or "our") collects, uses, and shares information from individuals who visit our website, use our services, or otherwise interact with us ("Consumers"). We are committed to protecting your privacy and maintaining the security of your Personally Identifiable Information (PII). Please read this Privacy Policy carefully to understand how we handle your information.

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By accessing or using our website or services, you acknowledge the practices described in this Privacy Policy.

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1. Information We Collect

We may collect the following types of information:

Personal Information: When you visit our website, schedule an appointment, or use our services, we may collect personal information that you voluntarily provide. This may include your name, email address, phone number, appointment information, and other information you choose to provide.

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Marketing and Text Message Communications: We may use your personal information to contact you regarding appointments, service updates, newsletters, marketing, and promotional materials that may be of interest to you.

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If you expressly opt in to receive text messages from Shaun Charles Med Spa, you agree to receive SMS communications from us, which may include appointment reminders, service notifications, and promotional messages, depending on your consent.

Message and data rates may apply. Message frequency may vary. Reply HELP for assistance. Reply STOP or UNSUBSCRIBE to opt out of text messages at any time.

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Consent to receive marketing text messages is not a condition of purchasing any products or services.

Automatically Collected Information: When you visit our website, we may automatically collect certain technical information, including your IP address, browser type, device type, operating system, pages visited, and website usage information.

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Cookies: We may use cookies and similar technologies to collect information about website activity and improve the browsing experience. You may adjust your browser settings to manage or disable cookies.

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Treatment-Related Information: When receiving services at Shaun Charles Med Spa, you may voluntarily provide information relevant to your consultation, treatment history, health conditions, or aesthetic goals. Such information will be handled with appropriate confidentiality and security safeguards and in accordance with applicable laws.

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2. How We Use Your Information

We may use the information we collect for the following purposes:

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Providing Services: We use your information to schedule appointments, provide consultations and aesthetic treatments, maintain relevant service records, process payments, and respond to inquiries.

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Communication: We may use your contact information to send appointment confirmations, reminders, important service updates, and promotional communications where permitted by law and your communication preferences.

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Marketing and Promotions: With appropriate consent, we may send information about special offers, new treatments, events, and other services offered by Shaun Charles Med Spa. You may opt out of promotional communications at any time.

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Website Improvement: We may analyze website activity to improve functionality, content, performance, and overall user experience.

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Business Operations: We may use information for administrative purposes, customer service, recordkeeping, fraud prevention, and compliance with applicable legal obligations.

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3. Sharing Your Information

Shaun Charles Med Spa does not sell or share your Personally Identifiable Information with third parties for their independent marketing purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties for their marketing or promotional purposes.

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However, we may share information in the following limited circumstances:

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Business Operations: We may share necessary information with trusted third-party service providers who assist with essential business functions, including appointment scheduling, payment processing, customer support, website maintenance, and communication services. These providers are authorized to use information only as necessary to perform services on our behalf, subject to applicable privacy and security obligations.

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Compliance with Legal Requirements: We may disclose information when required by applicable law, regulation, court order, or other lawful legal process.

Sale or Merger: In the event of a business sale, merger, acquisition, or restructuring, certain business information may be transferred as permitted by applicable law and subject to appropriate privacy protections.

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Protection of Rights and Safety: We may disclose information when reasonably necessary to protect the rights, property, or safety of Shaun Charles Med Spa, our clients, employees, or others, as permitted by law.

 

4. Your Choices and Rights

Depending on applicable law, you may have the following rights regarding your personal information:

Access: You may request access to personal information we maintain about you.

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Correction: You may request corrections to inaccurate or incomplete personal information.

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Deletion: You may request deletion of personal information, subject to applicable legal, medical record retention, and business obligations.

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Data Portability: Where applicable, you may request a copy of your personal information in a structured, commonly used format.

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Marketing Opt-Out: You may unsubscribe from promotional email communications using the unsubscribe instructions provided in those messages.

Text Message Opt-Out: You may stop receiving text messages at any time by replying STOP or UNSUBSCRIBE to a message from Shaun Charles Med Spa.

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Communication Preferences: You may contact us directly to update your communication preferences or request assistance with your personal information.

To exercise any applicable privacy rights, please contact us using the information provided below.

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5. Data Security and Retention

Shaun Charles Med Spa takes reasonable administrative, technical, and physical measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

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We retain personal information for as long as reasonably necessary to provide services, maintain appropriate business and treatment records, comply with legal obligations, resolve disputes, and enforce our agreements.

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Although we strive to protect your personal information, no electronic transmission or storage system can be guaranteed to be completely secure.

 

6. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, services, technology, or applicable legal and regulatory requirements.

Any updates will be posted on our website, and the "Last Updated" date at the top of this Privacy Policy will be revised accordingly.

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We encourage you to review this Privacy Policy periodically to remain informed about how we collect, use, and protect your information.

 

7. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how Shaun Charles Med Spa handles personal information, please contact us at:

 

Shaun Charles Med Spa

29 Albion St., Suite 5
Wakefield, MA 01880

Telephone: (781) 778-8438]

Email: contact@shauncharlesmedspa.com

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Before publishing: This version preserves the structure of your original template while adding med-spa-specific language and clearer SMS consent provisions. It should be checked against your actual website, scheduling platform, texting practices, and handling of medical information. In particular, confirm whether HIPAA applies to any part of your operations and whether your SMS provider requires additional disclosures or separate opt-in language.

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